Accessibility: We endeavour to make our packages accessible to all, where possible - please purchase the VIP Nation package you want from the options above. You will also need to contact the venue box office directly to arrange purchasing any necessary accessible seating, we cannot arrange this for you unfortunately. Please then contact firstname.lastname@example.org or 0207 009 3484 to discuss carer pass(es) and any appropriate partial refund(s).
Special Conditions for the Katherine Jenkins Meet & Greet VIP Package:
Will I be able to get anything signed by Katherine? Yes, we anticipate that you’ll have the opportunity to get one item signed during the M&G event.
Will there be a photo opportunity to have my picture taken with Katherine Jenkins? Yes, a professional camera will be used to take your individual picture with Katherine. We will make your photograph available on www.smugmug.com and will send you an access code by email following the event your photograph will be available for 60 days after which they may be deleted from the site. Your photograph will be visible to the other attendees of the Meet & Greet that you attended - if you do not want your photograph uploaded to www.smugmug.com please let us know beforehand.
Will I be able to take pictures during the Meet & Greet? No, due to time restrictions it will not be possible to take pictures with your own camera.
Will video cameras or recording equipment be allowed? Under no circumstances will video cameras or recording equipment be allowed into the concert or the Meet & Greet.
When will the Meet & Greet take place? The M&G event will take place either before the show, in the interval, or after the show. Please note that the Meet & Greet may take place in the afternoon before the show. Exact timings will be notified to you prior to the event and are subject to change.
Where will the Meet & Greet take place? Within the auditorium or another space at the concert venue.
How long will the event last? The exact amount of time Katherine will be able to spend with each M&G ticket holder will be determined by her schedule for the evening.
When will I receive my official tour gift and VIP laminate + lanyard? Our Event Host will present your laminate + lanyard and gift to you upon arrival at the M&G event.
Will I be receiving information via email? Yes, full instructions and an itinerary for the day will be sent to you via email within two weeks of the event.
Is there a customer service agent I can contact if I have any questions about my purchase? You can contact VIP Nation Europe via email@example.com or phone +44 (0)207 009 3484.